FAQ

How to reserve space on board the ship?
Where to deliver the cargo?
Sealift Schedule
Our Rates
How to evaluate the cost of transportation for cargo?
All about cargo insurance
When and how to pay bills ?


Q: How to reserve space on board the ship?

A:

1) On the website proceed to ‘’Transport Services’’ then
‘’How to Ship’’.

2) Print the form ‘’Request for Space Reservation’’ duly
complete and sign the form, and fax it back to us.

3) It is very important to properly fill out the form especially the
departure date, description, quantity, dimensions, delivery
to site and also insurance, if required.

N.B: Please ensure that you can meet the delivery deadline for the
designated vessel.

Once the above is completed, NEAS will issue a water transportation contract which will be sent to you by fax, to be signed and faxed back
to our office.

Upon receipt of the signed contract, the required space will be
reserved for you.

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Q: Where to deliver the cargo?

A : The delivery address is at ‘’Contact us’’ on the website.

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Q: Sealift Schedule

A: The Schedule appears under “Schedule” on the website.

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Q: Our Rates

A: Please follow the heading ‘’Freight rates’’ under ‘’Transportation
Services’’ for the cost of transportation, and the heading “Packaging
rates
” under ‘’Cargo Services’’ for the packaging rates and requirements.

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Q: How to evaluate the cost of transportation
for my cargo?

A: We use the metric system to calculate the volume in cubic
metres and the weight in metric tonnes. We divide the volume of the
unit by 2.5 and use either the weight or measure figure, whichever
produces the highest revenue per unit. This will give you the revenue
tonnes.

Multiply the revenue tonnes by the applicable rate (i.e. region or
destination) then you will have the estimated cost for the
transportation.

NB: The premium for insurance is extra.

Examples to estimate the cost of transportation

You can estimate the cost by using the following formula:

Vehicles (snowmobile, automobile, pick up, etc ..) are billed
based on their volumes.

The average pick-up measures about 5.80 m x 2 m x 2 m =
23.2 cubic metres (m3)

23.2 m3 ÷ 2.5 = 9.28 revenue tonnes

You then multiply the revenue tonnes by the rate for a given
destination:
9.28 revenue tonnes x $366.88 (rate for Kuujjuaq) = $3,404.65

The volume of a snowmobile is approximately 4 cubic metres (m3)

4 m3 ÷ 2.5 = 1.6 revenue tonnes

1.6 revenue tonnes x $293.42 (rate for Iqaluit) = $469.47

NB: The billing is based on the rates published on this website and
also based on weight or volume whichever yields the highest revenue
per unit.

One revenue tonne = 1,000 kilos or 2.5 cubic metres

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Q: All about cargo insurance

A: The liability of NEAS as to any loss or damage to cargo carried
is limited to $2500 per unit. However, you can buy "all risk cargo
insurance" from NEAS at competitive rates.
(see Cargo Insurance for Shippers)

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Q: When and how to pay bills ?

A: The invoice is payable after the sailing of the vessel either by bank transfer, cheque or VISA (up to a maximum of $3,500.00)

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